We are here to help

Choosing a care home is an important decision and it’s natural to have questions. We’ve answered some of the most common queries about life at Monet, our care services and the support we provide. If you can’t find the information you’re looking for, our team is always happy to help.

Still Have Questions?

Our friendly team is here to help. Whether you’re exploring care options for yourself or a loved one, we’re happy to provide advice, answer questions and guide you through the next steps.

We offer a range of care services designed to support varying levels of need, including Residential Care, Nursing Care, Dementia Care, Respite Care and Post-Operative Recovery. Our teams work closely with residents and families to ensure the most appropriate level of support is provided.

Every resident receives an individual care assessment before moving into one of our homes. We take the time to understand medical needs, daily routines, personal preferences, interests and lifestyle choices to create a tailored care plan that supports overall wellbeing.

Yes. We regularly review care plans and work closely with residents, families and healthcare professionals to ensure support continues to meet changing needs and circumstances.

Our dementia care is delivered by specially trained professionals who provide compassionate, person-centred support within a calm and reassuring environment. We focus on maintaining familiarity, promoting independence and enhancing quality of life wherever possible.

Absolutely. We believe families play an important role in the care journey and encourage open communication throughout a resident’s stay. Families are kept informed and involved in care planning and reviews wherever appropriate.

Yes. Many individuals choose respite care as an opportunity to experience life within one of our homes before making a longer-term decision. Respite stays can also provide temporary support following illness, surgery or when family carers require a break.

Yes. Residents enjoy freshly prepared meals each day, with menus designed to cater for individual preferences, dietary requirements and nutritional needs.

Yes. Residents benefit from private accommodation designed to provide comfort, privacy and a personal space they can make their own. We encourage residents to bring treasured belongings and personal items to help them feel at home.

Yes. We understand the importance of maintaining relationships with family and friends. Visitors are warmly welcomed and encouraged to remain an active part of residents’ lives.

The decision is different for everyone. If daily tasks are becoming more challenging, care needs are increasing or additional support would improve quality of life, it may be worth exploring the options available. Our team is always happy to discuss your circumstances and provide guidance without obligation.

We encourage prospective residents and families to visit one of our homes to experience the environment, meet the team and learn more about our approach to care. Simply contact us to arrange a convenient time to visit.